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Advocacy Organisations - SA
- Aged Rights Advocacy Service Inc (ARAS) >
- Carers of Protected Persons Action and Support Group (COPPAS) >
- Disability Action Inc >
- Citizen Advocacy SA Inc >
- Disability Advocacy & Complaints Service of SA Inc. (DACSSA) >
- Disability Discrimination Service >
- Family Advocacy Inc. >
- Independent Advocacy SA Inc. >
- MALSSA Inc. (Multicultural Advocacy Liason Services of South Australia >
- Office of the Public Advocate (OPA) >
- Country Home Advocacy Project Inc. (CHAP) >
- Other helpful contacts >
Aged Rights Advocacy Service Inc (ARAS)
|
Address |
3rd Floor, 45 Flinders Street, Adelaide SA 5000 |
| Phone | 08 8232 5377 1800 700 600 |
| Fax | 08 8232 5388 |
| Web | www.sa.agedrights.asn.au |
| Hours | Monday - Friday 9am-5pm |
| Eligibility | Older people and their carers who receive Home and Community Care (HACC) funded services, Residential Care Services, Community Aged Care Packages (CACP), Extended Aged Care at Home Packages (EACH) or who are at risk of, or are being abused by family or friends. Abuse may include one or more of the following forms of abuse: financial, psychological, physical, sexual, social and/or neglect. |
| Access | For wheelchairs, including toilets |
| Comment | Staff can arrange to visit clients in their home or by appointment at ARAS |
| Services |
|
Carers of Protected Persons Action and Support Group (COPPAS)
(Auspiced by the Alzheimer’s Association SA)
| Address | 27 Conyngham Street, Glenside SA 5065 |
| Phone | (08) 8372 2100 |
| Services | Provices information and support to family members and carers in situations where the Guardianship Board is involved. |
Disability Action Inc
| Address | 295 Torrens Road, West Croydon 5008 |
| Phone | (08) 8346 8288 Toll Free 1800 805 495 |
| Fax | (08) 8346 9288 |
| Web | www.disabilityaction.asn.au |
| Services | Advocates for the human rights of people with disabilities, including intellectual, physical, sensory and psychiatric disabilities, people who experience mental health problems or have acquired brain injuries, and their carers or advocates. |
Citizen Advocacy SA Inc
| Address | Unit 1, 76 Sturt St, Adelaide SA 5000 |
| Postal address | PO Box 6804, Halifax St, Adelaide 5000 |
| Phone | 8410 6644 |
| Fax | 8410 0388 |
| Hours | Mon - Fri 9am - 5pm |
| Eligibility | People with intellectual disability |
| Access | For wheelchairs, including toilets |
| Comment | Recognises, promotes and defends the rights and interests of people with intellectual disability. Recruits and supports responsible citizens who act voluntarily to make a positive difference in the life of a person with intellectual disability who may be facing difficult challenges or be at risk |
| Services | • Recruitment of advocates • Matching of people with intellectual disability with an advocate • Information and support |
Disability Advocacy & Complaints Service of SA Inc. (DACSSA)
| Address | 470 Marion Road, Plympton Park, SA 5038 |
| Phone | 08 8297 3500 TTY 08 8297 4144 1800 088 325 |
| Fax | 08 8297 1155 |
| Web | |
| Hours | Monday-Friday 9am-5pm |
| Eligibility | People with disabilities, their carers, friends, relatives or other concerned people. Appointment necessary |
| Access | For wheelchairs, including parking and toilets |
| Transport | Access Cab vouchers can be arranged |
| Comment | A statewide, confidential, independent service that receives and acts on complaints from people with disabilities and their families or associates which arise as a result of disability. Advocates will meet with people out of hours and where required, including client's place of residence or employment. |
| Services | Individual advocacy and monitoring of the complaints process. Information and referral - provides information, advice and assistance regarding complaints, including referral to appropriate organisations. |
Disability Discrimination Service
| Address | Unit 2, 59 Main North Road, Medindie Gardens SA 5081 Based at Central Community Legal Service |
| Phone | 08 8342 1800 |
| Fax | 08 8342 0899 |
| Services | Provides information about rights and issues surrounding discrimination and advocacy for people who are covered by the Disability Discrimination Act 1992. |
Family Advocacy Inc.
| Address | 5 Ninth St, Bowden SA 5007 |
| Phone | 08 8340 4450 1800 856 464 |
| Fax | 08 8340 4452 |
| Web | www.familyadvocacy.org.au |
| Hours | Monday-Friday 9am-5pm |
| Eligibility | Parents and carers of people with intellectual disabilities |
| Access | For wheelchairs, including toilets |
| Comment |
Regional advocates are located at: Clare (Elizabeth Robertson) |
| Services | Information, training and support to enable parents and carers to gain effective access to services through lobbying and advocacy. Individual advocacy and group work. |
Independent Advocacy SA Inc.
| Address | 99 Frome St, Adelaide SA 5000 |
| Phone | 8232 6200 1800 999 884 |
| Fax | 8232 6255 |
| Hours | Monday-Friday 9am - 5pm |
| Eligibility | People with intellectual disabilities |
| Access | For wheelchairs, including toilets |
| Comment | Provides medium to long-term complex advocacy for individuals in need |
| Services | Information, advice and referral - speaks, acts and writes on behalf of vulnerable individuals to protect their interests |
MALSSA Inc. (Multicultural Advocacy Liason Services of South Australia
| Address | Shop 4, 80 Henley Beach Road, Mile End, SA 5031 |
| Phone | 08 8351 9500 / Free call from South Australian country areas: 1800 816 720 |
| Fax | 08 8152 0396 |
| Eligibility | People of non-English speaking backgrounds with disabilities and their carers. Where resources permit, advocacy is also provided to people from English speaking and indigenous backgrounds |
| Access | For wheelchairs, including toilets |
| Interpreting | Staff are bilingual or interpreters are provided |
| Comment | Aims to improve the accessibility and delivery of services and promote the rights of people with disabilities, including sensory impairment, mental illness and learning disabilities, at individual and policy levels |
| Services | Advocacy - individual and general |
Office of the Public Advocate (OPA)
| Address |
Level 7, ABC Building, 85 North East Rd, Collinswood SA 5081 |
| Postal address | PO Box 213, Prospect SA 5082 |
| Phone | 08 8269 7575 1800 066 969 |
| Fax |
08 8269 7490 |
| Web | |
| Hours | Monday-Friday 9am-5pm. Emergency contact available 24 hours, 7 days a week |
| Access | For wheelchairs, including toilets |
| Comment | Responsible for promoting and protecting the rights and interests of people who have reduced mental capacity and, where appropriate, their carers |
| Services | • Information and advice about the operation of the Guardianship and Administration Act, the Mental Health Act, the Consent to Medical Treatment and Palliative Care Act and related issues • Investigation - can be asked to investigate the situations of people on behalf of the Guardianship Board • Guardianship - may be appointed as guardian of last resort by the Guardianship Board where guardianship is necessary and no alternative is available |
Country Home Advocacy Project Inc. (CHAP)
| Address | 107 Murray St, Nuriootpa SA 5355 |
| Phone | 08 8562 4177 |
| Fax | 08 8562 4097 |
| Branches |
Barossa Yorke Peninsula |
| Hours | Monday-Fri 9am - 5pm. Services available 7 days according to need |
| Eligibility | Frail aged and younger people with disabilities and their carers who live in the Barossa, Gawler, Lower North, Yorke Peninsula, Copper Coast and Wakefield Plains and are at risk of premature or inappropriate admission to residential care, and who meet program entry criteria. ACAT assessment required for Community Aged Care packages |
| Fees | For most services, concessions available for eligible clients |
| Comment | Can visit people in their homes and coordinate the provision of services according to need |
| Services | • Community Aged Care Packages • Community Options - individualised support services including home help, personal care, respite care, social support, transport, minor home modification and maintenance • Home Assist Program - one-off, short-term or low-level ongoing services to help people live safely and independently at home • Respite care - one-off or short-term in-home respite; respite accommodation available in two self-contained respite specific units in Clare |
Other helpful contacts
| Ombudsman | 08 8226 8699 |
| Public Trustee | 08 8226 9200 |
| SA Disability Services Office | 08 8351 8000 |
| SA Association of the Deaf (SAAD) |
08 8223 3335 |
| Blind Citizens Australia (BCA) | 03 9372 6400 TTY 03 9372 9275 |
