Other helpful information
If you have provided feedback to Guide Dogs but would like to lodge your complaint with an independent organisation, the following contacts can help you.
The Health and Community Services Complaints Commissioner (HCSCC)
HCSCC is an independent organisation that helps people – service users, carers and service providers – resolve complaints about health and community services when a direct approach to the service provider is either unreasonable or has not succeeded.
- Call: (08) 8226 8666
- Toll Free: 1800 232 007
- TTY: 133 677
- Fax: (08) 8226 8666
- Visit: www.hcscc.sa.gov.au
NDIS Quality and Safeguards Commission
If you want to make an enquiry or raise a complaint about the quality and safety of your NDIS-funded supports and services, you can contact the NDIS Quality and Safeguards Commission.
Aged Care Quality and Safety Commission
If you want to make an enquiry or raise a complaint about the quality of care or services being delivered to people receiving aged care services subsidised by the Australian Government, you can contact the Aged Care Quality and Safety Commission.