Considering a service from Guide Dogs?

We can support people with any level of vision loss. They may be diagnosed with, though certainly not limited to:

  • Cortical Visual Impairment (CVI)
  • Partial / Total Vision Loss
  • Glaucoma
  • Anirida
  • Ocular Albinism
  • Hereditary vision loss, e.g. Retinitis Pigmentosa
  • Age-Related Macular Degeneration
  • Visual field loss from brain injury e.g. Hemianopia
  • Visual Agnosia

You can request a service for yourself, a client or someone you care about, with their consent. Regardless of your age and goals, we will be here to support you.

A smiling man wearing a blue shirt sits outdoors.

When should I contact Guide Dogs?

Vision loss creates different challenges for different people.

You might request a service if you, a client, or someone you care about is experiencing difficulty with:

  • Independence in the home: maintaining safety in the kitchen and bathroom.
  • Personal care: grooming, identifying clothes and managing hair or makeup.
  • Technology: using devices like phones, TVs or computers.
  • Recreation: At school, out shopping or within the community.
  • General mobility: moving safely, confidently and independently through an environment is a challenge.

How can I find out more?

For all general enquiries, please visit our Contact page.

For more information on our range of specialist services, please contact our Client Services team:

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About our services

We’re famous for our Guide Dogs – but they’re just one of the services we offer to help people find their way to a more independent life.

We have a wide range of programs and services to meet the unique needs of people of all ages and levels of vision loss:

Adult Mobility: Develop skills to get around your home and community safely and with confidence, at every stage of life.

Children’s Services: Whatever milestones your child or teen wants to achieve so they can feel happy and confident, our vision specialists can offer training, encouragement and support.

Guide Dog Mobility: Partner with a Guide Dog and participate in Guide Dog Mobility training to become more confident moving through life.

Low Vision Services: We offer education, assessment and consultation to ensure your lifestyle and environment are optimised to your vision level or abilities.

Occupational Therapy: Work with Occupational Therapists to identify personal goals and learn practical skills to achieve them.

Neurological Vision Service: If you’ve experienced a change in vision through accident or injury to the brain, explore new skills for new life circumstances with our Neurological Vision Service. Maximise your remaining vision, learn to move through different environments and communicate with people in the community.

Assistive Technology: Access Assistive Technology training to make life easier. Whether it’s your smartphone or a specific aid like GPS devices, improve your confidence with technology that suits your needs.

Leisure & Lifestyle Services: Connect with others, make new friends, access peer support groups and socialise with the community through our Leisure & Lifestyle Services.

Funding options

You may be eligible for funding support through the National Disability Insurance Scheme (NDIS) or My Aged Care, meaning the costs of your support could be covered.

We can also help you explore alternative funding pathways.

For more information about funding support, please contact our Client Services team: